Proceedings 2020

Front Pages of the Proceedings

Christian A. Bertram, Georg O. Mueller, William D. Mangum, Niels H. Mortensen
A METHOD FOR REVEALING MISALIGNMENT IN ENGINEER-TO-ORDER PRODUCTS AND PROCESS STRUCTURES

Paul Blazek, Clarissa Streichsbier, Georg Strassmayr, Simone Honetz
THE CUSTOMIZATION EXPERIENCE. OBSERVATIONS IN MONITORING WEB-BASED PRODUCT CONFIGURATORS

Paul Blazek, Klaus Pilsl
THE IMPORTANCE OF ANALYZING CONFIGURATOR USAGE DATA TO LEVERAGE PRODUCT INNOVATION AND SALES PERFORMANCE

Christos G. Chatzopoulos, Marcel Weber
DIGITIZATION AND ARTIFICIAL INTELLIGENCE FOR LEAN CUSTOMER EXPERIENCE MANAGEMENT

Yasuyuki Cho
SUSTAINABLE MASS CUSTOMISATION IN THE NEW NORMAL

Jelena Ćurčić, Anja Jakšić, Ksenija Mitrović, Danijela Gračanin, Jelena Spajić
THE IMPACT OF VIRTUAL AND AUGMENTED REALITY ON MASS CUSTOMIZATION AND PERSONALIZATION

Sini Gao, Joanna Daaboul, Julien Le Duigou
PLANNING AND SCHEDULING IN RECONFIGURABLE MANUFACTURING SYSTEMS FOR MASS CUSTOMIZED PRODUCTS

Paul Christoph Gembarski
DESIGN AUTOMATION CASE STUDY: TRASH RACK CLEANER

Paul Christoph Gembarski, Jonas Brinker, Oliver Thomas
AN EXTENDED KEY COMPETENCE FRAMEWORK TO MASS CUSTOMIZE AFTER-SALES SERVICES

Paul Christoph Gembarski
MODELING THE PORTFOLIO OF CAPABILITIES FOR PRODUCT VARIANT CREATION AND ASSESSMENT

Vladan Grković, Milan Kolarević, Aleksandra Petrović, Mišo Bjelić
CAD CONFIGURATOR FOR AUTOMATIC CONFIGURATION OF MODULAR STRONGROOMS

Chiara Grosso, Vladi Finotto, Christine Mauracher, Francesca Checchinato
CONFIGURATION CHALLENGES FOR THE “MADE IN ITALY” AGRIFOOD INDUSTRY

Chiara Grosso, Cipriano Forza
SOCIAL PRODUCT CONFIGURATION: REFLECTING ON THE GAP BETWEEN USERS’ MOTIVATIONAL DRIVERS AND AVAILABLE ONLINE SALES CONFIGURATOR – SOCIAL SOFTWARE CONNECTIONS

Daniel Kloock-Schreiber, Tim Brockmöller, Jannik Schneider, Paul Christoph Gembarski, Iryna Mozgova, Roland Lachmayer
TRIZ-REVERSE FOR PSS POTENTIAL DETERMINATION

Sri Sudha Vijay Keshav Kolla, Andre Sanchez, Meysam Minoufekr, Peter Plapper
AUGMENTED REALITY IN MANUAL ASSEMBLY PROCESSES

Ekaterina Korneeva, Sarah Hönigsberg, Frank T. Piller
MASS CUSTOMIZATION CAPABILITIES IN PRACTICE – INTRODUCING THE MASS INTO CUSTOMIZED TECH-TEXTILES IN AN SME NETWORK

Håkon Lund, Gunnar M. Lamvik, Ottar Bakås, Lars Skjelstad
JOB COORDINATION THROUGH VISUALIZATION: RESOLVING OR CREATING DILEMMAS ON THE SHOP FLOOR?

Jeff Mangers, Lou Thoussaint, Meysam Minoufekr, Peter Plapper
MULTI-LEVEL INFORMATION VALUE STREAM MAPPING

Marwa Meddeb, Jean-Louis Moulins
THE IMPACT OF ONLINE SALES CONFIGURATOR ON MASS CUSTOMIZATION VALUE: THE ROLE OF PSYCHOLOGICAL EMPOWERMENT

Marko Milosavljevic, Slobodan Moraca, Angela Fajsi, Ivan Ivkovic, Dragan Ilic
IMPORTANCE OF CUSTOMER RATINGS AND REVIEWS: EXAMPLE OF AMAZON

Akinori Ono, Yusuke Iwama, Ryohei Kiyazawa
YOUR CUSTOMERS MAY FEEL JILTED: THE HIDDEN RISK OF HIBRID E-CUSOTMIZATION SYSTEMS

Mehmet Ozdemir, Gaetano Cascini, Jouke Verlinden
A MASS PERSONALIZATION FRAMEWORK FOR KNITTED FOOTWEAR

Stefan Plappert, Paul Christoph Gembarski, Roland Lachmayer
PRODUCT CONFIGURATION WITH BAYESIAN NETWORK

Michael Riesener, Christian Dölle, Annika Becker, Günther Schuh
MODELING OF USAGE HYPOTHESES FOR THE IDENTIFICATION OF INNOVATION POTENTIAL

Jannik A. Schneider, Iryna Mozgova, Roland Lachmayer
PRODUCT-SERVICE SYSTEMS AS AN ECONOMICAL SOLUTION TO IMPROVE THE SUSTAINABILITY OF PRODUCTS

Sara Shafiee, Marija Savić, Zoran Anišić
COMPARING THE PRODUCT CONFIGURATION BENEFITS IN ENGINEERING AND QUOTATION PHASES

Abdel Monim Shaltoni, Thomas Aichner
PERCEIVED USEFULNESS AND WILLINGNESS TO RELY ON ADVERTISING VERSUS ELECTRONIC WORD-OF-MOUTH (eWOM)

Jelena Spajić, Dunja Bošković, Bojana Milić, Danijela Lalić
BOOSTING CUSTOMER EXPERIENCE VALUE THROUGH CUSTOMER JOURNEY DESIGN

Marijana Topo, Danijela Ciric
INDUSTRY 4.0 AND MCP: INTERRELATION AMONG CONSUMERS, PRODUCERS, AND NEW TECHNOLOGICAL CONCEPTS

Nikola Učur, Jelena Spajić, Danijela Lalić
NEUROMARKETING: CAN YOU MAKE A BRAND PERSONAL?

Aleksandar Vekic, Jelena Borocki, Angela Fajsi
MASS CUSTOMIZATION STRATEGIES IN PANDEMIC CONDITIONS

Philipp Wolniak, Daniel Kloock-Schreiber, Bastian Sauthoff, Roland Lachmayer
INTEGRATING ARCHITECTURAL DESIGN CHANGES IN COMPUTER-AIDED DESIGN OPTIMIZATION

Hesamoddin Yavari, Ahmad Nedaei Fard, Ian Campbell, Matt Sinclair
EXPLORING A USER-FRIENDLY MASS CUSTOMISATION TOOLKIT WITH HIGH DEGREE OF FREEDOM